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Free Local Shipping on Orders Over HKD250

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Frequently Asked Questions

About our products

Are the products safe for pets?

Are the products safe for cats?

How should I store my Petal products?

Where are Petal products made?

How do I pick my Petal Pet Wash?

About ordering online and managing your order

How can I place an order on your website?

What payment methods do you accept?

How do I track my order once it's been placed?

What is your shipping policy?

Can I modify or cancel my order after it has been placed?

What is your return policy?